– Applying the Art and Science of Effective Leadership

– Tools and Techniques for Present and Future Leaders

A content-rich workshop presented by Jerry Posner, The Posner Group

You’ll get great ideas and actionable insights in this engaging (and entertaining!) three-hour workshop; to assist managers, supervisors, business owners and organization leaders to improve and enhance training, coaching and communication skills. (Also extremely useful for salespeople and service providers.)  “If you’re the leader — or you want to be — this is for you!”


9:30 AM – 12:30 PM

(Come as early as 9:00 for networking, coffee and breakfast snacks)

Cost:  Columbia County Chamber of Commerce members: $59.00/Nonmembers: $99.00

Topics include:

•  Positive psychology and neuroscience – what leaders need to know.

•  Qualities and characteristics of great leaders.

•  Tips for effective coaching sessions and meaningful meetings.

•  Understanding motivations – your own, and those you lead.

•  Differences between leaders and managers.

•  Stress, fear and defensive triggers, ways to manage them.

•  Boosting confidence … yours and others.

•  Techniques for maintaining positive attitudes and appropriate moods.

•  Great leaders are great teachers, storytellers and communicators.

•  The role of compassion in the workplace.

•  The “Butterfly Effect” – small improvements that can have huge results.

•  Setting realistic, appropriate goals.

•  And much more relevant info to make your job (and yes, your life) easier!


Jerry Posner is a popular conference speaker, author, training specialist and life-management coach.  For more than 25 years, he’s presented engaging and entertaining customer service workshops and leadership training for a wide variety of clients, locally and nationally.

He’s also a popular lecturer at Canyon Ranch in Lenox, MA, having presented over 1600 inspirational, motivational programs for their guests since 1993.  Raised in Northern New Jersey, Jerry attended Emerson College in Boston, graduating magna cum laude with a degree in mass communications. He lives in Sheffield, Massachusetts, with his wife Lynne and their canine companions.

For more about Jerry: